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Unique Swarovski Crystal .
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Terms & Conditions

Shipping and Delivery

  • We ship using the services of Czech post and its international partners and EMS. All deliveries are insured against theft and loss.
  • We also dispatch goods through courrier services at additional costs.
  • If you use a particular courier service and would like to use your account you can forward the details and if the service is available in Czech republic we can dispatch the goods at your service.
  • Products are packed in 3 layers:
    Butter paper to avoide any marks and prints on the stones and jewellery.
    Bubble paper to give it cushioning and protection from external damage and pressure.
    Outer Box packing for delivery.
  • Prices online do not include shipping and delivery costs.
  • Your purchase process: 1 order → 2 payment → 3 confirmation from us → 4 dispatch.
  • A single order can take 5 to 15 working days to process (step 1 to 4).

Payment & Pricing

  • Prices mentioned online are only for the eshop and internet sales.
  • Online prices are all inclusive of VAT. Local duties extra if any.
  • For Wholesale & Bulk Prices contact us
  • Shipping and delivery extra.
  • Prices are subject to change as per international exchange rates and we reserve the right to change the prices.
  • You can select from the following payment options that we offer
    a) Cash on Delivery - available only in Czech republic and Slovak republic
    b) Credit Card
    c) Debit Card
    d) Bank transfers (for wholesalers and bulk orders only)
  • To make your process secured we use paypal system. You do not need paypal account to process the payment.
  • We provide safe and secured payment channel where all your private data is secured and not stored or shared.
  • We let you Shop without sharing your financial information
  • PayPal uses verisign certified secured zone.
  • An order is accepted only after the receipt of payment.

Privacy & Security

  • We use the necessary backend protection to provide you a safe and secured payment and ordering process.
  • All private details provided are kept confidential and are used only for processing your order.
  • No data is in any way forwarded to any 3rd party.
  • If you have created an account the data is secured through installed systems against theft of data.


  • On placing your order and making the payment you will get a confirmation of your order and payment
  • You will be informed on the status of your order and when the delivery will be made. Our products are made with precision and most of them are done by hand.
  • In case the products are not available you will be informed via email and you can have an option to accept the delivery in the proposed time or to cancel the order.
  • In case of cancellation of order your money will be refunded.
  • Cancellations of paid orders are only accepted if the goods are out of stock
  • Paid Orders can not be cancelled unless agreed upon.

Business & Online Shopping Terms

We try to provide the best online experience you can have shopping with us. To avoid any kind of fraud or misuse you have to accept the terms and conditions on placing your order

  • By agreeing to shop online and placing your order you agree that you have read the terms and conditions and will abide by them.
  • By placing your order you confirm that the necessary details provided by you are true.
  • is in no way responsible if your payment card has been used to make purchases without your knowledge.
  • You will not try to copy or in any form distort any content, data, logos, copyrighted material, photos without prior permission.
  • You will abide by international Ebusiness laws.